QMS Overview
The Qability Quality Management System (QMS) brings your quality processes, documents, operations, training, and suppliers into one auditable workspace. Every change is attributed and time-stamped, so you always have a complete history.
How the product is organized
The left navigation groups the product into a work area (what most people use day to day) and Settings (administration and configuration).
| Area | What it covers |
|---|---|
| Quality Management | Nonconformances, CAPAs, Change Requests, Root Cause Analysis, Risk Assessments |
| Document Control | Controlled documents, versions, approvals, audit snapshots, and document templates |
| Inspections & Operations | Inspections & logs, mobile logging, records, tasks, equipment |
| Training | Training library, assignments, verification, and the training matrix |
| Suppliers & Items | Suppliers, the supplier portal, and the item master |
| Forms & Workflows | Form templates, the form builder, and configurable workflows |
| Administration | Users, roles, groups, sites, departments, option sets, notifications, audit logs, API keys, settings |
| AI Assistant | Drafting, PDF import, summaries, the Ask AI chat, similar-record detection, and AI access and usage |
Concepts that apply everywhere
- Records — Most things you create (an NC, a CAPA, a document, a log entry) are records with a status, an owner, and a history.
- Statuses — Records move through defined statuses (for example Draft → In Review → Approved → Closed). The available statuses depend on the record type.
- Workflows — Reviews and approvals can be routed automatically through configurable workflow steps with assigned roles and outcomes.
- Roles & permissions — What each person can see and do is controlled by the roles assigned to them.
- Sites & departments — Records and people can be scoped to a site or department.
- Audit trail — Every create, edit, and status change is recorded immutably and visible in the Audit Logs.
Where to go next
- New here? Start with Getting Started.
- Looking for a specific feature? Pick its area in the sidebar.
- Stuck? See the FAQ and Troubleshooting pages, or contact support@qability.net.